Privacy Policy - Flat Clearance Brent Cross

At Flat Clearance Brent Cross, the privacy of our customers is of paramount importance. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and the measures we take to ensure your data remains confidential and secure.

Information We Collect

We collect various types of information to provide and improve our services:

Personal Identification Information: Name, email address, phone number, and address.
Transactional Information: Details of the services you request and any interactions you have with us.
Technical Data: IP address, browser type, and operating system.
Usage Data: Information on how you use our website and services.

How We Use Your Information

The information we collect is used for various purposes, including:

Service Provision: To facilitate and manage the services you request.
Communication: To respond to your inquiries and provide updates on our services.
Improvement of Services: To understand how our services are used and improve them accordingly.
Marketing: To send you promotional materials, newsletters, and other information that may interest you.

Data Protection and Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: All sensitive information is encrypted during transmission.
Access Controls: Only authorized personnel have access to your personal data.
Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Secure Storage: Your data is stored securely in compliance with industry standards.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Service Providers: Trusted third-party vendors who assist us in operating our website or conducting our business, provided they agree to keep your information confidential.
Legal Obligations: When required by law, such as in response to a subpoena or similar legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to certain conditions.
Objection: Object to the processing of your personal data for specific purposes.
Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us through the appropriate channels as outlined in our communication practices.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies: Necessary for the website to function properly.
Analytical Cookies: Help us understand how visitors interact with our website.
Advertising Cookies: Used to deliver relevant advertisements to you.

You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

International Data Transfers

As Flat Clearance Brent Cross operates internationally, your personal data may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy.

Legal Compliance

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Your Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

Questions and Concerns

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the communication methods provided on our website.